Memory Tactics
No one knew who it was. He finally ran out of the restaurant to see the client driving away. He managed to get close enough to the car to write down the license number. Unfortunately the car belonged to someone else. And so the story goes, it took him a great deal of time and effort to track down the client's name. All he had to do was ask for his card so he could write down the order. Or even better yet ask for his name.
If you have trouble with names, but not faces, then you should practice using their name several times when talking to that person. The more often you use the name the easier it will be to remember.
Related Tags: marketing, business, networking, sales
Bette Daoust, Ph.D. is a speaker, author (over 170 books, articles, and publications), and consultant. She has provided marketing, sales, business development and training expertise for companies such as Peet's Coffee & Tea, Varian Medical Systems, Accenture, Avaya, Cisco Systems to name a few. Dr. Daoust has also done extensive work with small businesses in developing their marketing, training, and operational plans. You may contact Dr. Daoust at http://BizMechanix.com. You may also view her latest publications at http://BlueprintBooks.com. Dr. Daoust also writes for the National Networker http://theNationalNetworker.com.
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