Every Business Needs One of These
Unless all the employees are in the same location and get together for things like bowling, camping, fishing or whatever then the organization needs a forum. It would cost the company nothing to build because most hosting companies provide some script for creating a community based forum, especially if they have Fantastico. With the company I work for there is no way to find out the best hours to work a certain campaign or to fix any kind of problems we may have with the job. Instead, the only option we are given is to call the help line and leave a message.
A forum would be a great way for the company to cut down on the number of support requests they get from their employees. Most problems could be figured out by the employee posting a question in the forum or by browsing the already answered questions to see if another employee may have had this same problem in the past. The company could also make additional income by having things like Google Adsense displaying on the pages of the forum. Another thing they could do was to sign up as an affiliate for products that everybody has a need for and then putting the links on a special resources page.
Because the company I work for has no forum I have to learn everything on my own. I am told I must work a certain number of hours per day and to reach on the phone a certain number of people per hour. If I was able to interact with other employees then I could learn which hours work the best for the other employees and then I could easily duplicate those hours myself. Because of this a lot of the times my contact rate is very minimal. My bosses just tell me that the best hours are early morning and late at night.
These hours do not work for every time zone because people in California are only available late at night as it takes a lot of time getting to and from work each day. By the way, the job I am referring to is customer service work for some of our nations newspapers. I do it a couple of hours each day because the biweekly checks help pay the bills. If the company had a forum and I could find out which hours were the best then I'd be able to work almost full time at it but the company likes things the way they are so I will stick with only a couple hours a day.
You would think all companies would want to incorporate the latest technology for their web sites so that when potential customers I evaluating the company they will see that the company is incorporating the latest technology that is available. I have always used a companies site when I was researching new clients and I know a lot of other people do the same. If a company wants to be able to grow their business then a forum would be a definite step in the right direction. Why should sites like MySpace and YouTube be the only places where people can interact?
Related Tags: company, business, myspace, employees, youtube, customers, forum
Jeffrey has over 2 decades experience in the business world. When he writes he blends his unique wit and humour into every article which if you rread his blog you can see all of his many works. http://www.nosugarcoating.info/
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