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    • 11.

      What is a Great Appointment Worth to You


      by Dr. Gary S. Goodman - 2007-01-16
      I believe there is a niche for a a top tele-sales organization that can make these claims to prospective clients:"We Fill Meeting Rooms With Precisely The Right People.""We Set Appointments With Preci...
    • 12.

      Losers Ask "Why?" and Winners Ask "How?"


      by Dr. Gary S. Goodman - 2007-01-21
      There's a saying you may have come across, especially if you're in sales or sports or any walk of life that involves competing and outdoing your personal best.It holds that there three kinds of folks:...
    • 13.

      3 Steps to Appealing to Customer Values


      by Dr. Gary S. Goodman - 2007-01-23
      In a recent article I mentioned we're erring in marketing, selling, and in customer retention activities by focusing on CRM, on customer service, and on customer satisfaction.Instead, we should be con...
    • 14.

      Don't Be Afraid to Say What You Know


      by John Childers - 2006-12-18
      Students of public speaking continually ask, "How can I overcome self-consciousness and the fear that paralyzes me before an audience?"Did you ever notice in looking from a train window that some h...
    • 15.

      Writing And Speaking


      by Sharon White - 2007-01-20
      It is commonly known that writing and speaking are closely interacted and both require special skills and knowledge to use in society. However, it is obvious that deaf people who usually cannot spe...
    • 16.

      Expect Success When You Master Speaking Like A Master


      by John Childers - 2007-01-31
      The trouble with many speakers is that they go before an audience with their minds a blank. It is no wonder that nature, abhorring a vacuum, fills them with the nearest thing handy, which generally...
    • 17.

      Book Report: Creating A Heroic Work Environment


      by Sharif Khan - 2007-02-01
      A Journey into the Heroic Environment: A Personal Guide to Creating a Work Environment Built on Shared Values, 3rd EditionRob Lebow (SelectBooks, New York 2004 1590790618) $21.95REVIEWED BY SHARIF KHA...
    • 18.

      Refined By Fire: Pursuing Your Dreams (Part 3)


      by Anthony Obey - 2007-02-07
      "The real world is no place for dreams." This is the view of many people in today's society. Many people may have childhood dreams but when the heat's on and you've got to decide between dream life o...
    • 19.

      5 Reasons Right Now is the Best Time to Cold Call!


      by Dr. Gary S. Goodman - 2007-02-13
      I love those timid trainers that try to convince sales novices that there are good, better, and best times to make sales calls.Baloney!There are several reasons this advice is utterly bogus:(1) Are yo...
    • 20.

      Being Real: Successful Workshop Tips


      by Rivky Shimon - 2007-02-14
      Workshops are serious business. Businesses love hosting workshops just to be able to say they provide continuing education. Speakers across the nation have jumped on the workshop bandwagon trying to...