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    • 61.

      The ABC of Negotiation - The Three Golden Rules to Become a Negotiator Over Night


      by Osama El-Kadi - 2007-03-22
      In my 30 years doing negotiations at all levels, I realise that these three rules are really what matter for achieving great results in any type of negotiations. The wonderful thing about these three ...
    • 62.

      Should Consultants Cross The Line from Giving Advice To Taking Direct Action


      by Dr. Gary S. Goodman - 2007-03-26
      Many times over the last two decades I have grumbled under my breath in the presence of clients:"Move over! Let me do it for you!"But I've stopped myself from overtly saying it, believing there is an ...
    • 63.

      Business Finance & Investment Credit Card Debt Negotiation


      by JENNIFER SIEGEL - 2007-03-27
      You should consider credit card debt negotiation if you have a bad history and a pile of fast accumulating bills, unsecured credit cards, open credit lines and others similar. After applying for ...
    • 64.

      The Benefits of Intercultural Training


      by Neil Payne - 2007-03-30
      Intercultural training has become of increasing importance in the past 10 years. Companies and organizations that are working on the international stage are starting to realise that working in or with...
    • 65.

      What I Respect Most About Wayne Dyer - Author & Book Promoter


      by Dr. Gary S. Goodman - 2007-03-30
      Wayne Dyer has written a lot of nifty self-help books, and he has also starred in some very enjoyable public TV shows.So, he has earned every bit of his success, and he has made, and continues to make...
    • 66.

      CRM - Customer Relationship "Management" Is a Myth


      by Dr. Gary S. Goodman - 2007-04-08
      Now that Peter F. Drucker has passed on, I feel almost duty bound to share some of his insights with you, little observations, pointers and gems that simply aren't in his books or popularly known.I ha...
    • 67.

      No Service is Better than Stupid Service - CNBC Expert Comments


      by Dr. Gary S. Goodman - 2007-04-08
      After giant Circuit City announced a cutback in its floor staff, alarmists immediately contended that this would spell the end of customer service as that retailer's patrons knew it."They probably won...
    • 68.

      Negotiating Customer Agreements


      by Steve Marr - 2007-04-10
      Every business needs to negotiate agreements with customers. The prophet Amos wrote, "Do two walk together unless they agreed to do so?" (Amos 3:3 NIV). Some agreements are pretty basic, such as a cus...
    • 69.

      Dear Customer - Come Back ONLY if You're Buying!


      by Dr. Gary S. Goodman - 2007-04-10
      There is a cable in the back of my car that cost about $37, with tax.I bought it because I thought I needed it as an Internet connection, but as it turned out, I didn't.It has been dwelling in my car,...
    • 70.

      Strategic Negotiations: Better Relationships, Better Deals


      by Miller Heiman - 2007-04-11
      Are you getting the results you want from your sales organization? If not, it could be possible that your sales force's negotiation skills need sharpening. Negotiation is part of each step of the sale...