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    • 311.

      Management - Customer Service


      by Charles W King - 2007-02-27
      Customer service is always a hot topic. How many times have you gone to a business where the employees waiting on you appear to not care if you were there or not? How many times have you gotten your c...
    • 312.

      Free Article To be a leader


      by Thanaseelan Vengadasalam - 2007-02-27
      I have some thoughts on what it takes to be a leader in general. No puns intended for general as in an army general but it was meant generically. Anyway, being a leader fully involves paradoxes as...
    • 313.

      Sales Training Delivery Methods


      by John Fowler - 2007-02-27
      Technology and the internet have given many more options with regard to how training is actually delivered. Most of the key methods are shown below.elearning A quick Google search will show over 15...
    • 314.

      Types Of Sales Training


      by John Fowler - 2007-02-28
      Although we would recommend tailoring training based on the results of your training needs analysis (TNA), there are a number of common modules that can be used as the basis of the training program. H...
    • 315.

      Sales Management Training


      by John Fowler - 2007-02-28
      We believe that for any sales training initiative to be fully successful, sales managers must be fully involved in the program. This involvement should include both training the managers, and the mana...
    • 316.

      Customers are Looking for You, or are They?


      by Russell White - 2007-03-01
      Recently, I had the opportunity to spend a day with one of my gurus: Seth Godin. Seth is the best-selling author of seven business books on subjects from web marketing to creating remarkability in you...
    • 317.

      The Shift of Strategic Thinking


      by Russell White - 2007-03-01
      The American economy has relied on production from factories, mills and small businesses. Current economic indices are based on these production numbers, and the government, realizing we are losing th...
    • 318.

      Is Leadership Mentoring Actually Effective?


      by Kreg Enderson - 2007-03-01
      I love watching the show "American Idol". It is amazing to see such an incredible transformation from initial audition, to the finals show where a winner is declared. So how do these average people ...
    • 319.

      Do or Die - the Importance of Business Continuity Planning


      by Martin Mcallister - 2007-03-02
      Recent man-made and natural disasters, including terrorist attacks, the Indian Ocean tsunami and the threat of pandemic flu, all serve to highlight the critical need for public and commercial organisa...
    • 320.

      Restaurant Employee Theft


      by Shareen Aguilar - 2007-03-02
      Restaurant owners don't run a cash machine 24/7. They face the reality of being observed by thieves undercover and this alone is a serious threat not only to the business but to the safety of the mana...