customers
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81.
Are You A Commodity?
- 2007-03-23
Do you find yourself competing on price? Do you often talk to a prospect, think you have made the sale and then they decide to shop around and buy based on price?If this sounds familiar, then potentia... -
82.
Retaining Savvy Customers
- 2007-03-25
I have been with my web provider Lunarpages* since 2003, when I launched my (the web portal, now blog) Sensei Michael. Throughout the 4 years I've been with my provider, there's been hiccups (like whe... -
83.
10 Critical Elements Of A Successful Business
- 2007-03-29
The rules that a successful business operate by today are very different from the rules of 20 to 30 years ago. The widespread use of technology has dramatically cut response times and elevated custome... -
84.
8 Ways To Get More From Your Existing Customers
- 2007-03-29
For many of us - especially those in service businesses - our existing and previous customers are vital for three reasons:1. They have already bought from us, so providing they had a good experience, ... -
85.
Leveraging Your Existing Customer Base
- 2007-03-29
For many of us - especially those in service businesses - our existing and previous customers are vital for three reasons:1. They have already bought from us, so providing they had a good experience, ... -
86.
You're a Client?.... Then be Afraid - Very Afraid!
- 2007-04-02
Because they are spending your money the wrong way, the advertising industry is shattering all our illusions, one by one the marketing institutions once considered bastions of integrity appear to be f... -
87.
Customer Service is No Accident
- 2007-04-02
It's true that the buck stops with the leader of an organization, but when the buck stops because the customer stops walking in the door, it can be a little too late to start asking why they're going ... -
88.
Take Care Choosing your Domain Name
- 2007-04-03
"Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them."The above quote by W. Edwards Deming author of "Out of the Cr... -
89.
Is Your Business In The Comfort Zone?
- 2007-04-04
I have an acquaintance who supplies products to the small business retail trade. He decided a few years ago that he was happy with the level of business he had. He stopped all forms of new marketing a... -
90.
Every Business Needs One of These
- 2007-04-06
I work for a company remotely and they have a web site but if anything it is based on the technology of maybe Web 0.5. None of the employees have any way to interact and to compare notes on what in th...
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