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  • crm

    • 151.

      On-demand CRM Puts Dent in Salesforce.com According to Commence President


      by Thomas Cutler - 2007-08-03
      "Customer surveys have indicated that small to mid-size businesses are troubled by the so called "pay by the drink" pricing model of competitors. They are more interested in a structure that allows t...
    • 152.

      Commence CRM Caretsky Transitions Goldmine Customers


      by Thomas Cutler - 2007-08-06
      Larry Caretsky, president of Commence Corporation welcomes the addition of these customers. "Commence has been servicing the SMB sector for twenty years," noted Caretsky. "A good portion of our busi...
    • 153.

      Commence CRM On-demand Takes Salesforce.com Marketshare


      by Thomas Cutler - 2007-08-09
      Commence's entry into the hosted CRM On-Demand race spells more bad news for market leader SalesForce.com. Commence is an established software manufacturer that has been providing departmental CRM so...
    • 154.

      Are You Tracking the Right Information?


      by Kendra Von Achen - 2007-08-20
      I worked with a company once that changed its data criteria constantly. One day it was "we need to add x to our database to track for all companies." The next month it was to add y. And so on...
    • 155.

      Want MoreTraffic? Articles On Your Site Or Blog Are Your Answer.


      by David Chenault - 2007-08-14
      You advertise your business online, you are still left with a problem. That problem is: What will be the most immediate and cost effective method for you? What will work for you and your busine...
    • 156.

      Cultural Issues Can Damage Your CRM Implementation


      by Kendra Von Achen - 2007-08-20
      If you are looking to take on Customer Relationship Management (CRM) for your company but you are hesitant because of fears no one will use the program, you are not alone. Company culture plays...
    • 157.

      Listen to What Your Customers Are Saying


      by Sharon Housley - 2007-09-03
      Mastering the art of managing customer complaints can seem like a thankless job, but keep in mind that for every customer that shares their worries, concerns or complaints, there are likely more that ...
    • 158.

      How do you sustain and grow your customer relationships?


      by Terry Hill - 2007-09-10
      The most important thing in sales and marketing is to attract and retain your most profitable business customers. In order to accomplish this feat, you must devise and implement a customer stra...
    • 159.

      Magic Words to Customers


      by Robert Palmer - 2007-10-11
      Let's face it, some words have magical powers. Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and client...
    • 160.

      What is Crm?


      by especial softech - 2008-04-17
      What exactly is CRM? Customer Relationship Management is a company-based business strategy that is meant to achieve better cost effectiveness and improve profitability by understanding specific custom...