crm
crm
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151.
by Thomas Cutler - 2007-08-03
"Customer surveys have indicated that small to mid-size businesses are troubled by the so called "pay by the drink" pricing model of competitors. They are more interested in a structure that allows t...
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152.
by Thomas Cutler - 2007-08-06
Larry Caretsky, president of Commence Corporation welcomes the addition of these customers. "Commence has been servicing the SMB sector for twenty years," noted Caretsky. "A good portion of our busi...
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153.
by Thomas Cutler - 2007-08-09
Commence's entry into the hosted CRM On-Demand race spells more bad news for market leader SalesForce.com. Commence is an established software manufacturer that has been providing departmental CRM so...
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154.
by Kendra Von Achen - 2007-08-20
I worked with a company once that changed its data criteria constantly. One day it was "we need to add x to our database to track for all companies." The next month it was to add y. And so on...
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155.
by David Chenault - 2007-08-14
You advertise your business online, you are still left with a problem. That problem is: What will be the most immediate and cost effective method for you? What will work for you and your busine...
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156.
by Kendra Von Achen - 2007-08-20
If you are looking to take on Customer Relationship Management (CRM) for your company but you are hesitant because of fears no one will use the program, you are not alone. Company culture plays...
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157.
by Sharon Housley - 2007-09-03
Mastering the art of managing customer complaints can seem like a thankless job, but keep in mind that for every customer that shares their worries, concerns or complaints, there are likely more that ...
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158.
by Terry Hill - 2007-09-10
The most important thing in sales and marketing is to attract and retain your most profitable business customers. In order to accomplish this feat, you must devise and implement a customer stra...
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159.
by Robert Palmer - 2007-10-11
Let's face it, some words have magical powers. Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and client...
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160.
by especial softech - 2008-04-17
What exactly is CRM? Customer Relationship Management is a company-based business strategy that is meant to achieve better cost effectiveness and improve profitability by understanding specific custom...