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    • 1.

      Study Shows Consolidation in the Insurance Outsourcing Vendor Landscape Set to Accelerate


      by Valuenotes Outsourcing Practice - 2006-12-11
      Consolidation in the insurance BPO services provider landscape is expected in more than one direction. The larger BPO vendors are aggressively buying out smaller, niche providers to gain scale, client...
    • 2.

      Outsourcing Your Call Center To India


      by Andrew Bowen - 2007-05-21
      Over the last ten years many companies have decided to outsource their contact center operations to India in order to make cost savings through lower operational expenses.However, in recent times we h...
    • 3.

      Free Trials Should Be Used And Make Confidence About The Way Of Work Before Outsourcing.


      by Mukesh pandey - 2007-08-07
      This is the world of modernization and latest technology that leads the way in this competitive world that would generate business in any way by hook or crook. No body wants to loose, every body wants...
    • 4.

      10 Reasons - Why You Should Be Work in a BPO


      by Steven Robert - 2007-11-06
      BPO industry that grows at high double-digit rates for two decades; provides massive foreign exchange gains; generates direct employment at levels way above the per capita income; catalyses the ...
    • 5.

      Strategic Approach to Improving Customer Service


      by Marketing Team - 2007-11-22
      As the current time is changing too fast, the needs and the demands of customers are also changing constantly. The good organizations are also changing their strategy to fulfill the customer's expecta...
    • 6.

      Strategic Approach To Improving Customer Service


      by Steven Robert - 2007-11-23
      As the current time is changing too fast, the needs and the demands of customers are also changing constantly. The good organizations are also changing their strategy to fulfill the customer's e...
    • 7.

      Help Desk Services: in Demand Now


      by Marketing Team - 2007-12-03
      According to one job portal site, the Demand for entry-level helpdesk positions has increased by 45 percent compared to the same period last year. The priority of the business is always to cost-cuttin...
    • 8.

      Throat Infection: Health Risk for Call Centers Employees


      by Steven Robert - 2007-12-14
      With incessant talking, listening and looking at the computer screen coupled with irregular job timings and night shifts, about four per cent of the people engaged in the BPO industry have been ...
    • 9.

      The Changing Customer Centric Approach of Customer Care


      by Marketing Team - 2007-12-18
      The customer is always comes first for any business. All organization takes customers on top to provide them the best services. Earlier when companies were not focusing for their customers then the lo...
    • 10.

      How to Keep your Employees Happy Without Paying Them More


      by Marketing Team - 2007-12-20
      To appreciate the employees and to make them happy few companies understand that they need to have fun in their staffers at least sometimes. Management shows employees they are valued with dance parti...