call center
call center
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91.
by Sunil. K - 2010-08-21
Business Process Outsourcing or BPO has become the latest buzz. It is rapidly healing the Indian economy from the scars created due to the global economic recession. With the recovery's slower rate, s...
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92.
by Jems Hug - 2010-08-25
There are times when the telemarketing company is approached by a business firm with a detailed marketing plan. The business firm wants the call center to just go out and execute the plan. In such cas...
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93.
by Jems Hug - 2010-08-25
Ask any top call center firm and you will hear them admit that it's difficult to get quality employees. Call centers suffer from dips in quality because the work done by their agents is far from what ...
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94.
by Jems Hug - 2010-09-13
Clients who go for direct marketing methods for their lead generation make it a point to have a call center on board. Consumers have a very immediate reaction to the direct marketing plugs on the radi...
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95.
by Jems Hug - 2010-09-13
A team effort is always better than individual ones, more so if the benefits can be reaped by millions of people across the world. There is a lot of sense in organizing conferences and seminars by cal...
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96.
by Jems Hug - 2010-09-13
The call center industry is one that attracts a very young group of employees. If you pay a visit to a BPO unit, you will be surprised to find how many teenagers are working as telemarketing agents. M...
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97.
by Jems Hug - 2010-09-20
The telemarketing sector is running on taut territory. There are resources that the call center needs to protect. They have to work on tight financial leashes because clients are running on a cash cru...
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98.
by Jems Hug - 2010-09-20
Cold calling is considered to be an integral part of the lead generation process by many. BPO units have used cold calling a tool to tap on all those consumers who have not been followed up by the cal...
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99.
by Jems Hug - 2010-10-05
Offering web marketing and online lead generation services is not part of the A-list call centers brochures only. Medium and small scale BPO units are also providing these services. Tapping the online...
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100.
by Jems Hug - 2010-10-05
The question of voice quality in answering service shows up every now and then. You will find that many customers complain about the voice quality when they are making calls to the inbound call center...