business goals
business goals
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51.
by Stacey Barr - 2008-09-01
In business, we often talk about results like productivity, efficiency, loyalty, engagement, well-being, innovation, effectiveness, outcomes and customer value. And you're right - it's just not obvio...
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52.
by Stacey Barr - 2008-09-17
One of the most common reasons people hate their measures is not that the measure is bad. It's that the measure is the wrong one for the result they're trying to monitor.A performance area you see th...
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53.
by Stacey Barr - 2008-09-17
It would be fabulous if we could have just one single customer related measure that told us all we need to know to build a huge, profitable and loyal customer base.But many of those measures are used...
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54.
by Stacey Barr - 2008-09-17
It's THE most commonly used measure of customer performance but Customer Satisfaction is also one of the most widely mis-used measures of customer performance as well.Too often it's seen as the panac...
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55.
by Karen Scharf - 2008-10-06
I just finished up my business plan for 2009 (and if you haven't updated your 2009 plan yet, I urge you to get started soon!) and I'm working with several clients to update their plans also. One of t...
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56.
by Stacey Barr - 2008-10-20
No matter whether economic times are hard or cruisy, there's never a good excuse for wasting time, money or opportunity in micro or small business. But we do it so easily, and without realising it...
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57.
by Stacey Barr - 2008-10-20
Imagine that you're the manager of a department in a railway that rails sugar from the mill to the port. Your department takes orders from the mill for trains when they're needed, to come and load up...
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58.
by Cash Miller - 2008-10-31
A mission statement has both the ability to mean everything to your business and to mean nothing. It really just depends on how seriously you take it. Your mission statement can be used to say whatev...
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59.
by Stacey Barr - 2008-11-04
You can't do everything that's important. You just don't have the time, the energy or the resources to achieve every goal, every target, that you've probably set. The real high performers, the peopl...
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60.
by Stacey Barr - 2008-11-17
Wasting money and time on marketing is just too easy, especially when you can't quickly finetune your marketing strategies to get the results you really want because you're not measuring those result...
