Latest Articles
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Why Employees Do Not Work to Full Capacity
- 2006-12-08
Many workplace studies show that at least 25 percent of workers said they were capable of doing 50 percent more work. On average, they estimated they could do 26 percent more. But why do they not? Abo... -
Generating Quantum Leaps By Doing the Right Things
- 2006-12-07
Our strengths often become weaknesses because we rely on them too heavily, habitually doing what we do best instead of seeking the best things to do. Someone said: If your only tool is a hammer, you a... -
Keeping A Positive Attitude
- 2006-12-07
People see things differently. While some concentrate on negative possibilities and see their glasses half empty instead of half full, others consistently look on the bright side. But being positive d... -
Building A Strong Foundation
- 2006-12-07
Important principles for building a strong company foundation include: taking responsibility, being early, understanding others first and taking on the concept that you are continually in training and... -
Achieve Positive Attitude Through Self-Discipline
- 2006-12-07
Attitude is defined as the way you dedicate yourself to the way you think. Think negative or think positive is a choice and a process. Negative is (unfortunately) an instinctive process. Positive is a... -
A Little Pride Goes A Long Way
- 2006-12-06
In todays competitive world, the small things sometimes measure the fine line between success and failure:1. The caring smile of each employee.2. The extra effort to meet a deadline.3. One final ch... -
Understanding and Handling Time Wasters
- 2006-12-05
What is a time waster? A time waster is anything that decreases your productivity and your effectiveness. Usually, a time waster causes a shift in attention away from your No. 1 priorities. Many time ... -
Generating Customer Loyalty
- 2006-12-05
Becoming and staying customer-intimate requires more than building client knowledge and having expertise in re-engineering our customers business processes. We must offer more than just service. We ne... -
Personality Plus - You Have the Power to Make A Difference
- 2006-12-04
You may not have thought of it this way, but the telephone is just another sales counter. The customer at the other end of the phone is just like the customer at the counter, with one big exception: T... -
Cultivate the Art of Apologizing
- 2006-12-04
A valuable negotiation skill for both business and personal worlds is the ability to adequately apologize. We all make mistakes; yet effective, sincere apologies are becoming too uncommon.Two events i... -
Attitude Matters
- 2006-12-04
It may be a truism that during times of crisis or adversity, it is especially hard to have a positive attitude. But that simply underscores the fact that a positive attitude is a cornerstone of living... -
The Customer's Perception
- 2006-12-04
Customer perception is an important component of our relationship with our customers. Given that 90% plus of our orders at some point involve the phone, how we handle the telephone is essential to cre... -
Making Positive Changes
- 2006-12-03
We all know that certain lifestyle changes are good for our health. But, what some people may not realize is how difficult it can be to follow through with their decision. Unexpected roadblocks may ge... -
Commitment Needs to be a Top Priority!
- 2006-12-03
Commitment needs to be a top priority. This needs to be stressed and emphasized for it needs to be expected from everyone. People need a clear aiming point. Be specific in explaining the standards of... -
Live An Enthusiastical Life!
- 2006-12-02
Live life enthusiastically! Dale Carnegie often called this principle the little-known secret of success. Without enthusiasm, all the skills and techniques you learn will not be as effective as they c... -
Eliminate Stress with Some Not So Common Sense
- 2006-12-02
There are several things people can do to mitigate the stress and strain that can happen in the work place. One needs to remind their self of the purpose. On those days when you have several meetings ... -
The Discipline of Innovation
- 2006-12-01
In the hyper competition for breakthrough solutions, managers worry too much about characteristics and personality: Am I smart enough? Do I have the right temperament? The do not worry enough about th... -
Goals & Priorities are a Must for your Organization
- 2006-11-30
Goals: A goal is a pre-determined result. Something you intend to achieve over the long term.Priorities: A priority is a ranking. 1-2-3 and A-B-C, etc. of your daily tasks so the tasks related to your...
Total Articles in this author: 18
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